For US Audiences Only
For US Audiences Only

 

CystadropsCare offers ongoing support tailored to meet the needs of people using CYSTADROPS and their caregivers.

The many CystadropsCare services are provided to you directly by Recordati Rare Diseases, the maker of CYSTADROPS, or through the specialty pharmacy Anovo, which dispenses CYSTADROPS.

ACCESS TO FINANCIAL ASSISTANCE

We are committed to making CYSTADROPS affordable and accessible. Comprehensive financial assistance for CYSTADROPS includes $0 copay for eligible patients with commercial insurance.

If your insurance company or financial situation changes, affecting your ability to pay for CYSTADROPS, you should contact Anovo. Anovo will be happy to work with a new insurance provider or help determine if you qualify for assistance in paying for CYSTADROPS.

A patient assistance program is available for eligible uninsured or underinsured patients.

DEDICATED PRESCRIPTION SUPPORT, COORDINATION, AND DISPENSING

The team at Anovo is committed to getting CYSTADROPS to you when you need it. Not only will the team help with financial access issues, but they will also:

  • Send your medicine directly to your home (overnight FedEx delivery).
  • Help you understand how to assemble the CYSTADROPS dropper and administer CYSTADROPS.
  • Contact your doctor to renew your prescription when it expires.
  • Remind you about your refills.
  • Coordinate with your insurance company and doctor’s office.
  • It is important to return all calls from Anovo so that you will get CYSTADROPS when you need it.

Need to contact Anovo?

Call 866-925-6212

PATIENT ADVOCACY LIAISON (PAL) PROGRAM

A Patient Advocacy Liaison, or PAL, can provide one-on-one personalized support to people using CYSTADROPS and their caregivers:*

  • Providing education about cystinosis and how it affects your eyes.
  • Helping you prepare for doctor appointments.
  • Answering your questions about CYSTADROPS, including questions about preparing, administering, and storing CYSTADROPS.
  • Connecting you to cystinosis resources.
  • Providing PAL program services in Spanish, if requested.

TO GET STARTED, COMPLETE THE OPT-IN ENROLLMENT FORM:

COMPLETE THE OPT-IN FORM

THE PAL WILL CONTACT YOU UPON RECEIPT OF THE OPT-IN FORM.

WATCH THESE VIDEOS TO LEARN MORE ABOUT THE CYSTADROPS PAL PROGRAM:

*These services are provided at no additional cost to you by Recordati Rare Diseases (the maker of CYSTADROPS) to help you manage your CYSTADROPS therapy. For medical care, please contact your doctor or nearest urgent care provider.

 

Introducing the Patient Advocacy Liaison program for patients using CYSTADROPS

Meet Helga, a Patient Advocacy Liaison for patients using CYSTADROPS

How the CYSTADROPS Patient Advocacy Liaison program has helped individuals and families

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INDICATIONS AND IMPORTANT SAFETY INFORMATION

Important Safety Information

  • To minimize the risk of contamination, do not touch the dropper tip to any surface. Keep bottle tightly closed when not in use.